Data We Collect and Why We Hold It
When you create an account, we collect your name, email address, phone number, and the payment method details you register — including your bKash, Nagad, or Rocket wallet number. This information is needed to verify your identity, process deposits and withdrawals, and keep your account secure.
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We also collect device data such as your browser type and IP address to detect unusual login activity and protect your wallet from unauthorised access. Transaction records — every deposit and withdrawal — are kept as part of our account ledger. We do not store your
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full mobile wallet PIN or banking credentials; those stay inside your bKash, Nagad, or Rocket app. Cookie data and session logs help us understand how the platform performs on your device and where pages load slowly. We do not sell, rent, or share your personal information
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with advertisers. Some data may be shared with payment processors strictly to complete a transaction you initiated. How long we hold data depends on account status and any obligations under applicable law in eligible regions. You have the right to ask what we hold on you
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and to request corrections at any time by contacting our support team.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.